Registration Assistants work in the field to register students for our after-school program and are often involved in a variety of projects, reporting to the Assistant Area Director, Senior Program Manager, or Program Manager. During the school year, Registration Assistants are responsible for providing important operational support to the Program Manager and Lead Instructor.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Actively participate at school and community events
• Assist with distribution of program materials
• Assist in the retention of students
• Collect student attendance sheets
• Other clerical tasks as necessary

REQUIRED

• Excellent interpersonal communication skills and the ability to approach parents and students
• Mobility around the city, either by public transit or car
• Record of community involvement
• Initiative, energy, and enthusiasm

PREFERRED

• Fluency in Spanish

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Program Assistants are highly organized individuals who provide critical day-to-day operational support during our after-school programs. Program Assistants report to the Assistant Area Director, Senior Program Manager, or Program Manager. Successful candidates are those who demonstrate an ability to step up and face a challenge.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Actively participate at school and community events
• Assist with distribution of program materials
• Assist in the retention of students
• Collect student attendance sheets
• Other clerical tasks as necessary

REQUIRED

• Excellent interpersonal communication skills and the ability to approach parents and students
• Mobility around the city, either by public transit or car
• Record of community involvement
• Initiative, energy, and enthusiasm

PREFERRED

• Fluency in Spanish

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Lead Instructors are responsible for overseeing the execution and delivery of program curriculum. They work with Instructors, Program Assistants and report directly to the Program Manager. Lead Instructors are organized, enthusiastic, fun, and typically have teaching certificates or significant teaching experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead the ongoing professional development of the program’s instructional staff
• Help to ensure student retention and assist in meeting goals for average daily attendance
• Collect daily student attendance forms
• Complete daily instructor observations
• Assist in the substitute placement process and substitute for instructors as needed
• Support the Program Manager with operations at all stages of the program

REQUIRED

• Minimum of 60 college credit hours
• State-approved teaching certificate
• Strong leadership qualities
• Ability to drive and produce results and adjust quickly to change

PREFERRED

• After-school program experience
• Fluency in Spanish
• Knowledge of the Supplemental Educational Services (SES) industry

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Program Managers oversee the execution and delivery of program curriculum, assist in the ongoing professional development of Instructors and serve as a liaison between school administration and Orion’s Mind. The Program Manager will work with Instructors and Program Assistants and will report directly to the Area Director and Assistant Area Director.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead the ongoing professional development of the program’s instructional staff
• Help to ensure student retention and assist in meeting goals for average daily attendance
• Oversee the administration of student assessments
• Communicate frequently with parents and school administrators
• Plan and conduct weekly instructor meetings
• Assist in the substitute placement process and substitute for instructors as needed

REQUIRED

• Excellent communication skills and strong leadership ability
• Minimum of 60 college credit hours or 1 year management experience
• Recent graduate or currently enrolled in a university program completing a degree in education, non-profit management, or business operations
• Proven track-record of successful team management and positive adjustment to change
• Internet savvy and proficiency in Microsoft Office (e.g., Word, Excel, Outlook)
• Ability to frequently lift/move up to 10 pounds and occasionally lift/move up to 25 pounds

PREFERRED

• Four years of college with a bachelor's degree.
• Fluency in Spanish
• Program Management Experience

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The Assistant Area Director will be asked to actively pursue new business development, retain existing business, and manage the business cycle from inception to profitability. Duties include participating in the formulation of policies and procedures for the management of programs by seeking and developing lasting relationships with school administration and communities. The Assistant Area Director will manage a team of Senior Program Managers (SPM) and Program Managers (PM), leading and mentoring them to run successful programs. The Assistant Area Director must have a valid driver’s license and reliable vehicle for 75% travel between program sites.

We are seeking a creative thinker, a stickler for details who thrives in a fast-paced, ever changing environment. Your experience in management, education, and business development will make you an asset to our growing team. The ideal candidate will have management experience in new growth markets and will be able to hit the ground running.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Seek and develop new and existing business relationships
• Develop & maintain positive relationships with school administrators and key stakeholders
• Maintain compliance standards
• Recruit & retain program staff in conjunction with HR
• Lead, mentor, and develop a management team of SPMs and PMs, ensuring that company objectives are understood and embodied by your team
• Establish a communication protocol and chain of command within your team
• Supervise, develop, and manage the performance of a team of SPMs and PMs throughout every phase of the business cycle
• Maintain program quality (provide scheduled or unscheduled site supervision visits)
• Monitor the day-to-day operations of each program, and collaborate with field personnel and corporate office to ensure timely receipt of company deliverables
• Report progress, successes, and challenges along with resolutions to field director regularly
• Oversee, manage, and participate (when necessary) in the student registration phase
• Plan, organize, schedule, and coordinate team meetings to ensure successful programs
• Perform additional duties as assigned

REQUIRED

• Bachelors Degree or relevant experience
• 3-5 years of program management experience in an educational environment
• Intermediate level of proficiency in Microsoft Office (Word, Excel, Outlook)
• Excellent interpersonal communication skills
• Proven track-record of successful program and employee management
• Strong leadership and conflict resolution skills
• Demonstrable integrity, consistent logic, rationality and objectivity in decision making
• Knowledge of SES and/or familiarity of school organization structures
• Ability to maintains stable performance and poise in high-pressure situations
• Ability to generate innovative approaches or creative modifications to established approaches in order to solve problems
• Flexibility to adjust quickly to changing priorities and fast pace environment
• Ability to build and maintain trusting relationships
• Valid Driver’s license and reliable transportation
• Intermediate level of proficiency in Microsoft Office (Word, Excel, Outlook)

PREFERRED

• Fluency in Spanish
• Experience with classroom/behavior management

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Orion's Mind is seeking an Operations Lead in the follow possible locations: Arizona (Tuscon, Phoenix); California (San Diego, Los Angeles, Riverside, Fresno, Oakland, Sacramento); Colorado (Denver); Kansas (Kansas City); Michigan (Detroit, Western MI); New York (New York City, North and Northwestern NY state); Wisconsin (Milwaukee).


ESSENTIAL DUTIES AND RESPONSIBILITIES Human Resources

• Ensures compliance with all state and federal discrimination and employment regulations
• Assists in administration of recruiting programs and OM branding campaigns
• Conducts initial screenings to obtain work history, education, training, job skills, and salary requirements
• Maintains records on recruiting activities as required by HR Director
• Participates in administrative staff meetings and attends other meetings and seminars as needed
• Leads sourcing and recruiting initiatives and processes to leverage networking and employee referrals
• Develops and maintains office procedures, policies, files and records
• Maintains HRIS records and compiles reports from database as needed
• Helps to maintain company organization charts and employee directory
• Processes payroll changes based on state and federal requirements
• Responsible for labor relations, provides advice and counsel on personnel issues
• Serve as a liaison with Corporate Departments (Human Resources, Fulfillment, Business Intelligence, Marketing/Communications, Curriculum, and Finance)

Office Management

• Manages the reception area to ensure effective telephone and mail communications
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Supervises the maintenance and alteration of office areas, supplies and equipment, as well as layout, arrangement and housekeeping of office facilities

Operations

• Leads all aspects of order fulfillment operations in the branch office
• Leads all aspects of distribution of prepared materials from corporate office:
• Monitors warehouse inventory levels
• Manages shipping and receiving
• Distributes program materials
• Uses online reports to identify and fix data-related issues
• Learns and then ensures all field managers use best practices in completing/scanning company forms
• Processes student assessments using simple software and a desktop scanner
• Assists with general clerical duties such as printing, photocopying, faxing, filing, collating
• Assists with logistical duties such as compiling monthly invoices and transporting program materials
• Trains employees whenever new equipment is introduced or computer software is updated
• Resolves data-related issues
• Responsible for all bookkeeping and financial security, such as accounts payable/receivable and payroll.
• Oversees facility management, including office space, lease agreements and janitorial services
• Assists with employee travel arrangements
• Manages portable devices (e.g., phones, laptops, scanners, etc.)
• Perform other duties, as necessary

REQUIRED

• 2+ years of HR Generalist and/or other HR background experience
• 2+ years of Office Management experience
• Customer service experience
• Excellent organization skills
• Strong computer literacy, specifically Microsoft Office
• Excellent written, oral, and interpersonal communication skills
• Able to work under pressure and tight deadlines
• Ability to handle multiple projects concurrently despite changing priorities
• Good judgment and ability to recommend and negotiate business-driven solutions
• Proactive, assertive approach to problem solving
• Able to lift approximately 30 lbs
• Creative problem solver with great attention to detail
• Eager to learn and comfortable asking questions
• Able to work both independently and in a team environment

PREFERRED

• Bilingual (English/Spanish)
• Bachelor’s degree

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Orion's Mind is seeking a Business Analyst at our Chicago headquarters. BAs report to the Director of Operations and receive mentorship from the Director of Finance. As part of the Business Intelligence team, the BA will help facilitate thoughtful decision making through analysis. Our BAs are self-starters with innate curiosity and insatiable desire for learning new things. They ask smart questions, think critically, and take a creative approach to solving problems.


ESSENTIAL DUTIES AND RESPONSIBILITIES

• Create and update our database and reporting tools for business users (Excel and our online database)
• Write and maintain simple computer code in HTML and Visual Basic
• Analyze information needed for business decisions
• Design and implement a variety of operational tools for quickly processing large datasets
• Generate ideas about how to improve and streamline our operations
• Identify, plan, and execute special projects from start to finish

REQUIRED

• Intermediate skills in Microsoft Excel, with a strong desire to become an expert
• Some knowledge of computer programming
• A keen eye for process improvement; always looking for ways to work more efficiently
• Ability to work independently with minimal instruction or supervision
• Utmost attention to detail
• Can juggle multiple tasks and prioritize effectively
• Ability to communicate and work with individuals at all levels in the organization
• Bachelor’s degree, preferably [but not necessarily] in a technical discipline
• GPA of 3.0 or higher

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